Refund Policy

Last updated: 1 January 2026. This policy applies to purchases made from Inlet Market (ABN 12 345 678 901) at inletmarket.com.

30-day returns

We accept returns of unused, unopened items in their original condition and packaging within 30 days of delivery. Once your return is received and inspected, we'll issue a full refund to your original payment method within 5 business days.

Items we cannot refund

• Items that have been used, washed, assembled, or are not in their original condition
• Candles where the seal has been broken
• Items marked as final sale at the time of purchase

Faulty or damaged items

If your order arrives damaged or develops a fault, please contact us within 7 days of delivery with photos. Under the Australian Consumer Law you are entitled to a replacement or refund for major faults, and we'll cover return shipping in these cases.

How to start a return

Email [email protected] with your order number and we'll send you a return address and instructions. Return shipping for change-of-mind returns is the customer's responsibility.

Contact

Inlet Market · 12 Garema Street, Indooroopilly QLD 4068 · [email protected] · +61 2 5759 8957